Managed IT Services – A Comprehensive Approach To Systems

The umbrella of services covered under Managed IT are critical to you organization to ensure that IT systems are online to support core business functions. Our Managed IT service is a cost-effective solution that provides our clients a superior level of confidence in their company systems. The BNR team can be your one-stop-shop for support and maintenance of all your servers, network appliances, desktops, and system devices. Our approach to managed services is for the BNR team to handle your technology so that you can focus on what you do best, your business.

Strategic Planning

A key part of the success of our approach is understanding the bigger picture for our clients. Most businesses today are technology-driven companies so it is vital to stay on top of the various evolving technology solutions. We understand that in today’s fast-paced business environment, just being a “geek” or taking a band-aid approach to company technology is not enough. Understanding current technology and aligning it with your business objectives is a key to our success. Our consultants have expertise in all areas of technology management and can draw on a large pool of experienced technology, industry, and functional experts.

Some ways in which we help companies to look at I.T. strategically include:

  • Identifying future technology pathways and opportunities
  • Diagnosing your organization’s technology strengths and weaknesses and identify opportunities for improvement
  • Effectively transferring technology and know-how throughout the organization
  • Improving alignments between information technology and business strategies
  • Balancing long and short-term technology objectives through a value-oriented planning process

Server and Desktop Management

At BNR Technologies, we are all about service. From designing to installing systems and maintaining long after. We manage your system infrastructure and we’re there for troubleshooting. With your permission, we can remotely monitor and support you systems to save both time and money. We proactively update, back up, and manage the core aspects of your systems. Our server and desktop management team monitors every aspect of your network. You can rest assured knowing that your vital data and systems are being monitored and protected.

With our best-of-breed approach we can manage a traditional, virtualized or hosted network system. We can help you through the entire process of choosing the right technology for your organization and implementing it into your office environment.

Managed Security Services

Embedded in all that we offer our clients is system security services. The list of security risks threatening businesses today is endless and continues to grow as hackers develop new techniques for compromising an organization’s IT infrastructure. Implementing and maintaining a strong security strategy is vital to productivity and your bottom line. Every business needs a technology partner that helps them to get the most out of its system security and keep it up and running 24x7x365. BNR is uniquely suited to help your business accomplish this goal. The core of our managed security services is a two-tier approach.

Tier 1: We work collaboratively with clients to build a business continuity plan as it pertains to systems. The cornerstone of this sort of effort is designing and implementing a solid data backup. From there we put together a step-by-step plan that can prepare your organization for either a minor or major disaster to ensure that your systems are back on-line in a timely fashion. We facilitate the disaster recovery plans that auditors and management now demand.

Tier 2: We implement multi-layered, managed security. Every day, your business’s network is being probed for security holes. These probes can come in the form of an email attachment, spyware or from a hacker’s remote computer. If your network is not prepared to detect and halt these attacks, then your business data is at risk of permanent loss. In fact, some viruses have been designed to find and steal your corporate information. The introduction of new and more sophisticated threats, calls for a multi-layered, in-depth security solution to protect your assets from internal & external threats. A multi-layered approach to security helps to keep the compromise at one level from causing a general compromise of the entire network. Our multi-layered approach to security includes:

  • Firewalls
  • Email Security
  • Internal Security Policies
  • Secure Wireless Networks
  • System Patch Management
  • Web Security and Filtering
  • Anti-malware Solutions
  • Anti-spyware Solutions
  • Anti-spam Solutions
  • Anti-virus Solutions

IT Help Desk Support

Our clients enjoy the benefits of accessing skilled support engineers that are located in Maryland. Our team is capable of supporting devices running on a Microsoft, Apple, Android and/or Linux platform. Our team is able to resolve most problems remotely, so that you can be back up and running without having to wait for a technician to visit your office. In many cases our remote support system enables us to take care of any a challenge as soon as they are discovered. If we cannot resolve an issue remotely, on-site support is always there when you need it.